#  Protection

Protecting the integrity of our voluntary [sustainability](https://global-standards.org/resources/glossary/sustainability "<p>In 1987, the United Nations Brundtland Commission defined sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.”</p>") [standards](https://global-standards.org/resources/glossary/standard "<p>standard glossary text</p>") (VSS) means taking action against misuse. We investigate allegations of fraud, misleading claims and the improper use of our labels or references to certification, and apply appropriate sanctions where necessary.

###  Complaint procedure

Global [Standards](https://global-standards.org/resources/glossary/standard "<p>standard glossary text</p>") provides a complaint procedure to ensure a formalised, timely and effective means of handling and resolving any complaints raised with regard to [GOTS](https://global-standards.org/resources/glossary/gots "<p>The worldwide leading voluntary sustainability standard for the post-harvest textile value chain for certified organic fibres, covering environmental criteria, human rights, social criteria and business conduct.</p>") and GRTS.

[File a complaint](https://global-standards.org/index.php?Itemid=1464)

###  Certification bans

View companies that have been banned from obtaining GOTS or GRTS certification or participating in the [input](https://global-standards.org/resources/glossary/input "<p>General term for all Substances and Preparations directly applied as textile auxiliary agents, inks, dyes or pigments.</p>") approval system. Publishing bans promotes transparency and helps protect the integrity of our VSS.

[View list](https://global-standards.org/index.php?Itemid=1465)
